Accessibility Statement
Our commitment to an inclusive and accessible web experience
Bille Advisory and Consultancy Services Ltd is committed to ensuring that bacs-uk.com is accessible to the widest possible audience, regardless of technology, ability, or circumstance. We actively work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
1. Conformance Status
This website is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content may not fully meet the standard. We are actively working to address known gaps and improve accessibility across the site.
This statement was prepared in June 2026 following a self-assessment of the website against WCAG 2.1 criteria.
2. Accessibility Features
The following accessibility features are built into this website:
3. Known Limitations
While we aim for full WCAG 2.1 AA conformance, the following limitations are currently known and are being addressed:
- Interactive division cards — The flip-card interactions in our Services section may not be fully operable via all assistive technologies. We are reviewing this component for improved keyboard and screen reader support.
- Sector image hover effects — The image overlay interactions on the Sectors section may require pointer interaction. Alternative text content is available for screen reader users.
- Third-party content — Any third-party tools or embeds integrated into the site may not meet the same level of accessibility. We endeavour to use only accessible third-party solutions.
4. Technologies Used
This website is built using the following technologies, all of which support accessibility features:
- HTML5 with semantic landmark elements
- CSS3 with support for prefers-reduced-motion and prefers-contrast media queries
- Vanilla JavaScript with ARIA live regions for dynamic content updates
The site has been tested with the following assistive technologies and browsers:
- VoiceOver (macOS and iOS) with Safari
- NVDA with Google Chrome (Windows)
- Keyboard-only navigation across Chrome, Safari, and Firefox
5. Requesting Accessible Formats
If you need information from this website in a different format — such as an accessible PDF, large print, audio recording, or Easy Read — please contact us and we will do our best to provide it within a reasonable timeframe.
Email: info@bacs-uk.com
Please include the URL of the page you need help with and describe the format you require. We aim to respond within 5 business days.
6. Reporting Accessibility Issues
We welcome feedback on the accessibility of this website. If you experience any barriers or have suggestions for improvement, please let us know.
Email: info@bacs-uk.com with the subject line "Accessibility Feedback".
Please describe the issue, the page it occurred on, and the assistive technology or browser you were using.
We take all accessibility feedback seriously and aim to respond within 5 business days. Where we identify a valid issue, we will outline the steps we are taking to resolve it.
7. Enforcement
If you are not satisfied with our response to an accessibility complaint, you can contact the Equality Advisory and Support Service (EASS):
Website: equalityadvisoryservice.com
Telephone: 0808 800 0082 (free, Monday–Friday 9am–7pm, Saturday 10am–2pm)
8. Ongoing Improvement
Accessibility is not a one-time exercise — it is an ongoing commitment. We review this statement annually and update it whenever significant changes are made to the website. Our accessibility roadmap includes:
- Annual review against the latest WCAG guidelines
- User testing with disabled users as the website grows
- Third-party accessibility audit as part of any major redesign
- Staff awareness of accessibility requirements when commissioning new content or features